Privacy Policy | jili8 Official Gaming Platform Philippines

Last Updated: 2026-08-21

Quick Summary

  • What we collect: Account details, identity verification, payment info, and device data.
  • Why we collect it: To manage your account, process transactions, prevent fraud, and comply with laws.
  • Who sees it: Only authorized staff and trusted service partners (payments/security). We never sell your data.
  • How long we keep it: For the life of your account plus the period required by Philippine law.
  • Your control: You can request access, correction, or deletion via our support channels.

1. Introduction and Scope

This Privacy Policy describes how jili8 collects, uses, and protects the information of users within the Philippines. By using our platform, you agree to the practices described here.

This policy applies exclusively to our website and official applications. It does not apply to third-party websites, external links, or services operated by other entities that you may visit after leaving our platform.

2. Personal Information We Collect

Account and Identity Data

Information provided during registration to create your account and maintain your profile.

Verification Documents

Government-issued identification and documents required for KYC (Know Your Customer) to verify age and residency.

Payment Data

Transaction records and payment method details necessary to facilitate deposits and withdrawals.

Gaming and Transaction Activity

Records of games played, betting history, and financial movements within the platform.

Technical and Device Data

IP addresses, browser type, operating system, and device identifiers to ensure security and site optimization.

Support Communications

Records of correspondence when you contact our customer service for assistance.

3. How We Collect Data

We gather information through three primary channels:

  • Directly from you: Information you enter during registration, verification, and support requests.
  • Automatically: Technical data captured via cookies and server logs as you navigate the site.
  • Partner Providers: Data received from our partner payment processors and identity verification services.

4. Why We Use Data

Your data is processed for the following legitimate purposes:

  • Account Management: To create, maintain, and secure your user account.
  • Financial Processing: To process deposits and withdrawals accurately.
  • Verification: To ensure users are of legal age and to prevent identity theft.
  • Security: To detect and prevent fraud, money laundering, and multi-accounting.
  • Personalization: To improve user experience and display relevant content.
  • Legal Compliance: To fulfill regulatory obligations applicable to gambling operators in the Philippines.
  • Marketing: To send promotions and updates, but only where you have provided explicit consent.

5. When We Share Data

We do not sell your personal data to third parties. We only share information when necessary for the following:

  • Service Providers: With payment processors, KYC verification services, and technical infrastructure providers.
  • Legal Obligations: With regulatory bodies or law enforcement agencies when required by applicable laws in the Philippines.

6. How We Protect Data

We implement robust technical and organizational measures to safeguard your information:

  • Encryption: Use of industry-standard encryption for data in transit.
  • Access Control: Internal access to personal data is strictly limited to authorized personnel on a need-to-know basis.
  • Isolation: Payment data is processed through isolated, secure channels.
  • Monitoring: Continuous monitoring of our systems to detect and respond to potential security threats.

7. Cookies and Tracking

We use cookies to enhance your experience and analyze site traffic. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.

8. Your Rights

You have several rights regarding your personal data. You may exercise these by contacting our support team via the channels available on this site:

  • Access & Correction: Request a copy of your data or correct inaccuracies.
  • Deletion & Portability: Request the deletion of your data or its transfer to another service.
  • Objection & Withdrawal: Object to specific processing activities or withdraw your consent for marketing.

Important Note: Even after account closure, we are legally required to retain certain data for the period mandated by gambling and anti-money laundering regulations.

9. How Long We Retain Data

Personal data is retained for the duration of your active account relationship. Following account closure, data is stored only for the timeframe required by applicable law in the Philippines to meet regulatory and legal obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account belongs to a minor, that account will be closed immediately and any remaining funds handled according to legal requirements.

Parents or guardians who believe a minor has created an account may report this via our support channels.

11. Cross-Border Transfers

To provide our services, some of our partner providers may operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to check the "Last Updated" date at the top of the page periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to us through the official Support page.